Hi Friends! Our Upcoming Cutco Event Schedule: LACKLAND AFB MAIN EXCHANGE APR 11-19 RAF LAKENHEATH MAIN EXCHANGE MAY 8-18 WIESBADEN AIR BASE HAINERBERG EXCHANGE MAY 21 - JUNE 1 BLANCO LAVENDER FESTIVAL JUNE 6-8 FORT CAVAZOS MAIN EXCHANGE JUNE 9-22 RANDOLPH AFB MAIN EXCHANGE JULY 11-19 FORT SAM HOUSTON MAIN EXCHANGE JULY 21-26 LACKLAND AFB MAIN EXCHANGE AUG 1-9 HOW DO I SEND MY Cutco IN FOR FACTORY RESHARPENING OR REPLACEMENT? I recommend taking a picture of everything being sent in for your records. No email confirmation required. Package everything up safely. Place a note inside the box with Name, Return Shipping Address, Phone, & Email. Cutco ask that you include a check or money order in the box to cover the cost of return shipping. (1-5 items = $10, 6-10 items = $12, 11-25 items = $14, 26-40 items = $17) Ship To: Cutco Attn: Repairs Dept 322 Houghton Ave Olean, NY 14760 Wait time is typically 2-3 weeks and everything will come back refurbished or replaced.